Legal and Privacy Policies
WE REQUEST YOU READ OUR TERMS CAREFULLY, AS THEY PROVIDE CLARITY AND IMPORTANT INFORMATION ON HOW WE COLLECT, USE AND STORE DIFFERENT TYPE OF DATA RELATED TO YOU.
"We", "us" or "our" in this notice refers to ROAR AI.
"You" or "yours" in this notice refers to anyone who visits or leverages ROAR AI digital assets including but not limited to our website, coach web application and smart phone App made available through the Apple App store and the Google Play store, ("digital assets"). When you use our digital assets, you warrant us that you are over 18 years of age. It is important for you to know that we do not recommend any of our digital content or use of them to anyone below 18 years of age.
By confirming you are 18 and consent, you acknowledge that we collect data.
We collect and use your data in multiple ways.
When you engage with us directly
Data is collected when you submit information directly to us such as completing forms on our website or corresponding via email, partner with us as well as automatically through cookies and similar technologies when you interact with our digital resources.
Additionally, we may obtain data from third-party sources, including analytics providers, advertising networks, and other data brokers or aggregators.
When you partner with us as Coaches
We gather data regarding your interaction with our services to maintain stability, security, and optimal user experience across our digital platforms. Additionally, we compile statistics related to visitors and users. In certain instances, data may be processed for marketing purposes based on web browser or in-app activity.
However, we do not collect any data when you submit your activity data as a client to one of our coaches. Please be aware that ROAR AI is merely the data processor for the above data and does not make use of your personal activity data except for the scenarios below:
We process your personal data, including statistical information such as age, gender, measurements (e.g., height and weight), and any additional details you provide through the smartphone application. This processing enables us to aggregate data for generating unique insights and to continuously enhance the product for the benefit of both coaches and clients.
In the interest of transparency, we clearly outline the types of data collected, the intended purposes for their use, and the limitations governing the use of such data.
Data
Personal data means any information capable of identifying an individual. It does not include anonymized data.
We may process the following categories of personal data about you:
Communication Data
refers to any information you provide to us via our website contact form, email, text message, social media messaging or posts, or any other form of correspondence. We process this data to facilitate communication with you, maintain accurate records, and support the establishment, pursuit, or defense of legal claims. The lawful basis for processing this information is our legitimate interest in responding to inquiries, maintaining records, and managing legal matters as necessary.
Customer Data
Comprises information related to purchases of goods and/or services, including your name, title, billing address, delivery address, email address, telephone number, contact details, purchase information, and payment card details. This information is processed for the purpose of supplying the goods and/or services you have purchased and maintaining records of these transactions. The lawful basis for this processing is the performance of a contract between you and us and or steps taken at your request prior to entering such a contract.
User Data
Refers to information regarding your interactions with our digital assets, including but not limited to our website, web applications, smartphone applications, and any other online services, as well as any data you submit for publication on our website or through other online platforms. We process this data to effectively operate our website, deliver relevant content, ensure the security of our digital properties, maintain backups of our site and databases, and support the publication and management of our website, other online services, and business operations. The legal basis for this processing is our legitimate interests, specifically to ensure the proper administration of our website and business functions.
Technical Data
Includes information such as your IP address, login data, browser details, visit duration, page views, navigation paths, usage frequency, time zone, and device technology. This data is collected via our analytics system and used to analyze website usage, protect our business, deliver relevant content and ads, and assess advertising effectiveness. We process this data based on our legitimate interests in managing and growing our business and shaping our marketing strategy.
Marketing Data
Refers to information regarding your preferences for receiving marketing communications from our organization and third parties, as well as your overall communication preferences. We process this data to facilitate your participation in our promotional activities—including competitions, prize draws, and complimentary giveaways—and to deliver relevant website content and advertisements, while also evaluating the effectiveness of these advertising efforts. The lawful basis for this processing is our legitimate interest, which includes understanding how customers engage with our products and services, enhancing these offerings, expanding our business, and informing our marketing strategy.
We utilize Customer Data, User Data, Technical Data, and Marketing Data to provide you with pertinent website content and advertisements, as well as to assess the effectiveness of our advertising. The lawful basis for this processing is our legitimate interest in expanding our business. Additionally, we may use such data to distribute further marketing communications to you, based on either your consent or our legitimate interests in promoting business growth.
Sensitive Data
We do not collect any sensitive data about users. Sensitive data includes information related to race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, as well as genetic and biometric data. We also do not collect information about criminal convictions and offenses.
If there is a legal requirement or contractual obligation to collect personal data and it is not provided when requested, it may not be possible to fulfil the contract (for example, to deliver goods or services). In such cases, the product or service ordered may need to be cancelled, and notification will be given at the time.
We process your personal data exclusively for the purposes for which it was originally collected or for other purposes that are reasonably compatible, when necessary. Automated decision-making and automated profiling are not employed in our practices. Your personal data may be shared with third parties such as service providers, professional advisers, governmental authorities requiring disclosure of processing activities, and third parties involved in the sale, transfer, or merger of parts of our business or assets.
All third parties to whom your data is disclosed are required to maintain the security and integrity of your personal information and to handle it in compliance with applicable laws. We permit third parties to process your personal data only for clearly defined purposes and strictly in accordance with our instructions. Where required and permitted by law, we may process your personal data without your knowledge or consent.
Security
We safeguard your personal data with strict measures to prevent unauthorized access or accidental loss. Only employees and partners who need it for business purposes can access your data, always under confidentiality and our instructions. If a data breach occurs, we will notify you and regulators as required by law.
Personal data is retained for the duration necessary to meet the original purposes of collection, including compliance with legal, accounting, or reporting obligations. Tax regulations require maintenance of customer information (such as Contact, Identity, Financial, and Transaction Data) for six years following the end of the customer relationship. In certain cases, personal data may be anonymized for research or statistical use, allowing indefinite use of this information without additional notification.
For California residents:
If you are a consumer in California, your personal information is processed in compliance with the California Consumer Privacy Act (CCPA). This section outlines additional information about the collection and use of personal data for CCPA purposes. The sections above describe the personal information that may have been collected from you within the past twelve (12) months, including the categories of sources. This information is collected and disclosed as described in the previous sections.
Your CCPA Rights and Choices
As a California consumer and subject to certain limitations under the CCPA, you have choices regarding our use and disclosure of your personal information from exercising the right to know, exercising the right to delete to exercising the right to opt-out from a sale.
We do not use, share, rent or sell the personal information of our customers for interest-based advertising. We do not sell or rent the personal information of our customers or our site visitors.
Non-discrimination: The CCPA provides that you may not be discriminated against for exercising these rights.
IF YOU HAVE ANY QUESTIONS WITH RESPECT TO THESE TERMS, PLEASE CONTACT US AT:
Contact@RoarAI.Fit